Technology

Technology decisions age faster than the systems they create.

Notes on the capabilities enterprises are betting on, and the questions I ask before signing off on any of them.

AI and agentic AI

Where AI genuinely changes the economics of work, and what has to be true before an agent is allowed near a real process.

Cloud

Landing zones, cost discipline and the long tail of workloads nobody wants to touch.

Architecture and technology choices

Architecture as a decision record, not a diagram, and how it earns its authority.

Automation

The difference between removing effort and removing the reason the effort existed.

Infrastructure

Resilience, migration sequencing and the unglamorous work that decides whether anything else lands.

Data

Workforce data, shared visibility and the recorded decisions that turn a number into action.

Emerging technology

How to judge a new capability by the problem it retires, the obligations it introduces and what it assumes about the organisation.