Perspectives
What I believe, and what I'm still working out.
The map
Six areas I keep returning to.
Enterprise Transformation
Why transformation succeeds or fails long before the technology arrives: readiness, sequencing and organisational absorption.
Written about it
- Do We Have the Capacity to Deliver This Transformation?
- Should We Standardise This Globally?
- Should We Continue, Redirect or Stop This Transformation?
- Benefits Need Attribution, Not Association
- Transformation Ambition Is Not a Transformation Strategy
- Should This Technical Debt Be Fixed?
- Should You Build, Buy or Partner?
- Before You Approve a Cloud Migration
- The Transformation Steering Committee Is Usually Too Late
- AI Is Not Your Transformation Strategy
- AI Saved the Time. Where Did the Value Go?
- AI Transformation Does Not End When the New System Goes Live
- AI Will Not Replace Your Operating Model. It Will Expose It.
- The AI Maturity Score Is Not the Decision
- When the Old System Ran Better Than the New One
AI & Technology
How technology changes the enterprise: what it enables, what it disrupts, and what the organisation must change to absorb it.
Written about it
- How I Read a New Capability
- The Unglamorous Work
- Automate the Reason, Not the Task
- Before You Approve an AI Agent
- Before an AI Agent Touches a Real Process
- AI Is Not Your Transformation Strategy
- AI Saved the Time. Where Did the Value Go?
- AI Transformation Does Not End When the New System Goes Live
- When AI Starts Acting, Who Owns the Outcome?
- AI Will Not Replace Your Operating Model. It Will Expose It.
- The AI Maturity Score Is Not the Decision
Operating Model
How work is actually organised, owned and handed over, and why technology amplifies whatever model is already there.
Written about it
- How I Read a New Capability
- A Number Is Not a Decision
- The Unglamorous Work
- Automate the Reason, Not the Task
- Should This Technical Debt Be Fixed?
- Should You Build, Buy or Partner?
- Before You Approve a Cloud Migration
- Before an AI Agent Touches a Real Process
- AI Transformation Does Not End When the New System Goes Live
- When AI Starts Acting, Who Owns the Outcome?
- AI Will Not Replace Your Operating Model. It Will Expose It.
- The AI Maturity Score Is Not the Decision
- When the Old System Ran Better Than the New One
Executive Decision-Making
How executives make consequential decisions under pressure, with incomplete information, competing priorities and real accountability.
Written about it
- Is Your Executive Sponsor Actually Sponsoring the Transformation?
- Does Your Transformation Office Turn Insight into Action?
- Do We Have the Capacity to Deliver This Transformation?
- Should We Standardise This Globally?
- Should We Continue, Redirect or Stop This Transformation?
- Benefits Need Attribution, Not Association
- Transformation Ambition Is Not a Transformation Strategy
- Should This Technical Debt Be Fixed?
- Should You Build, Buy or Partner?
- Before You Approve a Cloud Migration
- Before You Approve an AI Agent
- The Transformation Steering Committee Is Usually Too Late
- Before an AI Agent Touches a Real Process
- AI Is Not Your Transformation Strategy
- AI Saved the Time. Where Did the Value Go?
- When AI Starts Acting, Who Owns the Outcome?
- The AI Maturity Score Is Not the Decision
- Your Transformation Dashboard Is Probably Lying to You
Governance
Forums and measures that surface reality early rather than confirm the plan late.
Written about it
- A Number Is Not a Decision
- Is Your Executive Sponsor Actually Sponsoring the Transformation?
- Does Your Transformation Office Turn Insight into Action?
- Executive Sponsorship Is a Behaviour, Not a Title
- Before You Approve an AI Agent
- The Transformation Steering Committee Is Usually Too Late
- Before an AI Agent Touches a Real Process
- AI Transformation Does Not End When the New System Goes Live
- When AI Starts Acting, Who Owns the Outcome?
- When the Old System Ran Better Than the New One
- Your Transformation Dashboard Is Probably Lying to You
Leadership
The people, behaviours and accountability behind technology leadership that holds up over years, not quarters.
Written about it
Writing
Where the thinking is published.
Finished essays on transformation, governance, AI and the decisions behind business value are published in the Journal.