Jollibee's Digital Leap: Transforming Fast-Food Operations for JFC with Multi-Cloud Migration

BUSINESS CHALLENGE: JFC, the largest fast-food chain in the Philippines, faced significant disruption during the COVID-19 pandemic as dining habits shifted to delivery and takeout. The company needed to rapidly modernize its IT infrastructure to maintain business continuity, reduce costs, and meet evolving customer demands.

SOLUTION IMPLEMENTED: As an Enterprise Architect, led a 15-member team to execute a US$50M digital transformation, migrating 300 SAP and non-SAP applications across 500 servers to AWS as part of Jollibee’s data center exit strategy. The project also integrated Azure AD for single-sign-on (SSO) and self-service password reset, enhancing security and access management.

KEY SOLUTION ELEMENTS:
✦ Cloud Migration: Transitioned critical workloads, including financial and supply chain data, to AWS, ensuring scalability and cost-efficiency.
✦ Security Enhancements: Implemented Azure AD for SSO and password management, boosting security across the organization.
✦ Data Center Decommissioning: Closed on-premises data centers across the Philippines, EMEA, and North America, consolidating operations and reducing maintenance costs.

OUTCOMES DELIVERED: This transformation enabled Jollibee to adapt to market changes quickly, reduce IT costs, and innovate in response to increased demand for delivery services. By leveraging AWS analytics services like DynamoDB and Athena, we automated sales reporting, optimized inventory management, and improved real-time decision-making. The project resulted in a more agile and data-driven operation, ensuring business continuity and customer satisfaction during a critical period.